In My Room

The rules, in plain words

This is the agreement between you and us. It is written for you to actually read, and nothing in it is hidden.

Read this bit even if you read nothing else.

This is your space. What you write here is yours.

Teri cannot see your private writing. Not some of it. None of it. She only ever sees something if you press the button that sends it to her.

There is one exception and we are telling you now, not later. If Teri really thinks you or someone else is in danger, she has to tell somebody who can help. She will tell you first, and tell you who and why, unless telling you would make things more dangerous. She will not do it behind your back. She will not do it because you said something dark. Section 8 explains it properly.

If something is happening right now, this is not the fastest way to get help. Call 999. Samaritans are on 116 123, any time, and for urgent health advice there is NHS 111.


1. Who we are

This space is run by Teri Potter, who works under the name The True Self. She is one person, not a company.

Teri has trained in something called Compassionate Inquiry, and she is a member of the IPHM. She is not a therapist or a counsellor and she will not pretend to be. What she does is read what you write, properly, and write back to you like a person.

You can reach us at hello@thetrueself.me.

2. This agreement is with you

You open this account yourself and you pay for your own season.

This agreement is between you and us. You accept it yourself when you tick the box, and if you do not want to accept it, do not make an account. Nobody can accept it for you.

You need to be 18 or over to be here. In My Room is for adults.

3. What this is

A private place to write. You can write whenever you want, about anything. Nobody reads it.

When you are ready, you can send a piece of your writing to Teri. She reads it and writes back to you, in her own words. Not a bot. Not a template. Her.

There is no shared board here. In My Room is only ever you, your writing, and Teri. The Village belongs to A Place to Land, the parent and carer space, and it is not part of In My Room.

4. What this is not

  • It is not therapy or counselling. Nobody here is diagnosing you or treating you.
  • It is not an emergency service. Nobody is watching this at three in the morning. There might be a couple of days between you writing something and Teri reading it.
  • It is not a replacement for a doctor, a therapist or any other professional. If you need one of those, please get one, and Teri will help you work out how if you ask her.
  • It is not a service of record. Nothing you write here goes to anybody else, and nothing goes on any record about you.

5. Who can see what

This matters, so here it is as a list.

Who can see it
Your private writingOnly you. Not Teri, not anyone
Something you send to TeriYou and Teri
What Teri writes backYou and Teri
Whether your account is switched onYou and Teri

There is no second login and no other view of this. Nobody else can see anything you write.

6. When Teri writes back

  • She reads and replies on Mondays, Wednesdays and Fridays, before six in the evening.
  • If you send something on a Saturday, you will probably hear back on Monday.
  • She is a real person with her own family, so sometimes she is ill or away. When she is, you will see a note saying so, with the dates, before you send anything.
  • She cannot promise to reply within a certain number of hours, and there is nobody here at night. If something is urgent, use the numbers at the bottom.

7. Is a computer writing to you?

No. And we would rather explain this properly than leave you wondering.

Every word Teri sends you, she wrote. She reads what you sent, she thinks about it, and she writes the reply herself. There is no chatbot here.

Sometimes, when she is working out how to answer something hard, she uses a writing tool to help her think, the way you might write three versions of a message before you send it. Then she puts that aside and writes to you in her own words. It helps her think. It does not do the answering.

Some other things in the app do use a computer to help: the writing prompts you sometimes see are generated, and they are the same for everybody and are not about you. And when you leave a voice note, it is turned into text automatically as soon as you stop recording, and a computer does that bit.

What never happens: nothing you write is scored, rated, graded or analysed. No computer decides anything about you. Nobody is measuring how sad you seem. And nothing you write is ever used to train an AI.

8. The one exception to privacy

Everything above is true almost all of the time. Here is the bit that is not.

If Teri reads something you have sent her and really believes you, or someone else, is in serious danger, she has to tell someone who can help. She cannot keep that to herself, and she would not want to.

What that means in practice:

  • She will talk to you first. She will tell you what has worried her, ask what you think, and tell you who she wants to contact and why. The only time she would not is if telling you first would make you less safe.
  • She will not do it because you wrote something dark. Writing that you feel hopeless, or angry, or that you hate everything, is not the same as being in danger. That is what this place is for and you will not get in trouble for it.
  • She will tell you who she is contacting and why, whether that is your GP, another service, or an emergency service.
  • What you say about it matters. She will ask what you want to happen and she will write it down, even if she ends up doing something different.
  • She writes it down. What happened, what she did, and why. That record is kept, and it is not deleted if you close your account. That is on purpose, because a record that disappears is no use to the person it was meant to protect.

The [Safeguarding Policy] is the long version, written for adults. You are welcome to read it. Section 8 of it is about you.

9. There is no shared board here

In My Room has no Village and no community feed. Nothing you write is ever posted anywhere other people can read it.

The Village is a board for parents and carers inside A Place to Land, their own space. You have no account there and nobody there can see anything of yours.

If anything in here ever worries you, write to Teri directly or email hello@thetrueself.me.

10. Voice notes

You can record a voice note instead of typing. It is turned into text automatically when you stop recording, and you choose whether to keep the sound, the text, or both.

A voice note is treated exactly like writing. If it is in your private space, nobody can hear it. If you send it to Teri, only she can. There is nowhere here to post it publicly.

The app takes writing and voice notes only. You cannot upload photos, videos or files, and that is deliberate.

11. Please do not

  • Break the law, or write something that would make us break the law by keeping it
  • Threaten or abuse anyone, including Teri
  • Encourage anyone, including yourself, to seriously hurt themselves
  • Get into anyone else's account, or try to break the app
  • Share your password with anyone
  • Copy Teri's replies or someone else's post and put them somewhere else
  • Pretend to be someone you are not, or to be older or younger than you are

Everything else is fine. Writing about being angry, hating everything, feeling like nobody understands, or thoughts that scare you, is not breaking a rule. It is the reason this exists.

12. Your account

  • Use a password you do not use anywhere else, at least 12 characters.
  • If you think someone has got into your account, tell us straight away at hello@thetrueself.me.
  • You will be signed out after 14 days of not using it, and will need to sign in again. That is just security, and it has nothing to do with how long your membership lasts.
  • Use an email address you can actually get into privately.

13. Stopping

You can close your account whenever you want, from your settings. You do not have to explain and nobody will try to talk you out of it.

Your season runs until the day it ends and then it ends, and nothing renews.

What happens to your writing when you close it is explained in the [In My Room Privacy Notice], and the short version is that it is put somewhere safe and locked rather than deleted immediately, and Teri still cannot read the private parts. You can ask us to delete things, and section 6 of that notice explains what we can and cannot do.

14. If we have to close your account

We might, if:

  • the rules in sections 9 and 11 get badly or repeatedly broken
  • someone is being abused or threatened
  • we have to by law
  • what you need is more than this space can safely give you, in which case we will tell you kindly and help you find something better rather than just cutting you off

We will tell you why, and give you a chance to put it right where that is possible.

15. If you are unhappy with us

Tell us. Honestly, we would rather know.

Email hello@thetrueself.me. A person will read it and reply. We will say we have got it within 5 working days and give you a proper answer within 21 days.

If it is about how we have handled information about you, you can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. You do not need our permission and you do not have to come to us first.

16. The boring legal bits

  • These terms are governed by the law of England and Wales.
  • If a court decides one bit of this does not work, the rest still does.
  • We might update these terms. If it is something that matters to you, we will tell you at least 30 days before, in words you can actually read, and you can close your account if you do not like it.
  • Everything Teri writes, and everything on the site, belongs to her. Please do not copy it and put it somewhere else.

If you need help now

This app is not an emergency service. Nobody is watching it right now. If something is happening, please use one of these instead.

Emergency999
Samaritans, any time116 123, free
Urgent health adviceNHS 111, then choose the mental health option
Shout, if you would rather text than talktext SHOUT to 85258, free
The Mix, for under 25s0808 808 4994
Papyrus HOPELINE247, if you are thinking about suicide0800 068 4141

If you are not in the UK, findahelpline.com will find the right number where you are.

You are not in trouble for needing any of these.


In My Room · Terms · Version 2.0 · [DATE] Also read: [In My Room Privacy Notice] · [Safeguarding Policy]